Restarting SyncedTool

Restarting SyncedTool

Restarting the Axcient x360Sync Client (Windows)

 

If your files are not syncing or the x360Sync icon appears to be stuck, please follow these steps:

 

1. Press “Ctrl + Shift + Esc” to open “Task Manager

2. If Task Manager opens in the simplified view, click “More details

3. Click the “Processes” tab.

4. Locate “agent_service.exe” in the list.

5. Right-click “agent_service.exe” and select “End task

6. Wait about 10–15 seconds

7. The x360Sync service should automatically restart.

 

Verify Sync

 

* Look for the x360Sync icon in the system tray (next to the clock).

* If the icon returns and no longer shows syncing errors, the issue has likely been resolved.

 


    • Related Articles

    • SyncedTool Training Video File Library

      Please click on the link below to access the REALTIME SyncedTool Video File Library Training Videos Link opens in new window.
    • Opening a Shared File in SyncedTool

      Once the user has shared a folder with you the following steps will occur: You will receive an email notifying you that a guest account has been created for you and a second one that the user has shared a folder with you. Once you login to the ...
    • Create and manage Shared Folders

      You can create system folders on your Personal Files or Company Shared files. (Team Shared Files) We will create a folder called Client Uploads in this example. To start, open a browser and go to: https://rtms.syncedtool.com Login using your ...
    • Create and Managed Upload Request Folders

      With upload requests, you can generate a link allowing anyone to upload files to any Upload Folder you create. Uploaders can upload anonymously, without having a guest or system account and without seeing the contents of those shares. You can create ...
    • VPN Not Starting Fix

      If your VPN is not starting you can try to restart it using the script provided or manually by restarting the VPN service. Fastest way.. Using the Script provided at the bottom of this page under "Attachments" : To use the script that will ...