Printer Connection Troubleshooting

Printer Connection Troubleshooting

If your printer is not connecting to the network please try the following steps.


  1. Power it down by pressing the power button until is shuts off.
  2. Disconnect the power cable and press the power button once more to deplete any power left
  3. Disconnect and re-connect the Cat5 cable that goes from the printer to the port on the wall.
    This is the cable that connects the printer to the network. It could be lose on either end.
  4. Re-connect the power cable to the printer
  5. Power up the printer by pressing the  power button once more.

If it still does not connect then please replace the Cat5 cable with another one to test. 
These cables do go bad for some reason and until it's replaced it won't connect.

    • Related Articles

    • New PC Setup

      Please use the following instructions ONLY if you were asked to establish a LOCAL ADMIN ONLY. account. DO NOT USE THESE Instructions for setting up an Azure Account on a new computer. For new computers with an Azure Admin use these instructions. When ...

    • SoftEther VPN Connection Configuration

      Configuring your SoftEther Windows VPN Connection: In Windows 10 go to Settings / VPN; Clock on "Add a VPN" plus sign; In the VPN Configuration window fill in the appropriate information: Name: Call it whatever you will recognize as this VPN ...

    • How to Forget a WiFi Network on Windows 11

      If you are having trouble connecting to your WiFi network sometimes the best thing to do is to delete that connection and then reconnect again. In order to have your PC "Forget" a WiFi Network connection please do the following: Click on the START ...

    • Installing RMM Agent

      The following instructions will help you install the Agent necessary to put your PC on the Network. The PC is initially setup with minimal requirements and without any protection until the agent is installed so we recommend doing this asap. Note: You ...

    • Using RDC (Remote Desktop Connection) with your Hamachi VPN

      If you have already installed your VPN connection then you can now connect directly to the Server using RDC. ( If you need instructions on how to install a VPN click here )  Once the VPN is running you can RIGHT MOUSE click on the Server/Computer you ...