Finding your PC / Computer Name
In order to find your computer name go to the Windows Start button on the taskbar and click on it:
Once the Start Menu pops up, begin typing: pc name 
View your PC name option will appear on the right hand column, click OPEN 
Under device specifications the name of the computer will show up as shown below:
New PC Setup
Please use the following instructions ONLY if you were asked to establish a LOCAL ADMIN ONLY. account. DO NOT USE THESE Instructions for setting up an Azure Account on a new computer. For new computers with an Azure Admin use these instructions. When ...
How to Reboot your PC
To reboot your computer you need to make sure it shuts down and restarts completely. If you have a laptop closing the screen and reopening it is not a reboot, that is just putting the machine to sleep and waking it up. Your PC should be rebooted at ...
NEW Azure PC Setup
When you receive your new computer please follow these initial instructions to set it up. The machine will be initially setup with minimal requirements in order for us to take over and add it to your existing network infrastructure. ** IMPORTANT ** ...
REALTIME Managed RMM Agent Install
On the PC where you will install the agent please open a Browser and go to: https://download.rt-ms.com [Link opens in separate tab] On the Password field enter the password provided by IT when you received these instructions. Once you enter the ...
Installing RMM Agent
The following instructions will help you install the Agent necessary to put your PC on the Network. The PC is initially setup with minimal requirements and without any protection until the agent is installed so we recommend doing this asap. Note: You ...