Printer Connection Troubleshooting
If your printer is not connecting to the network please try the following steps. Power it down by pressing the power button until is shuts off. Disconnect the power cable and press the power button once more to deplete any power left Disconnect and ...
Viewing OneDrive and SharePoint Files Shared with You
In order to view files that have been shared with you please open a browser (Edge Preferrably) and do the following: Login to https://office.com On the left hand side look for OneDrive Icon and click on it. If you do not see the OneDrive icon then ...
How to send a Screenshot to Support
The best way to solve an issue is to provide IT Support with as much detailed information on the problem as possible. This could include sending a screenshot and we have made this step easier for you. In order to do this, wait for the error to appear ...
Installing RMM Agent
The following instructions will help you install the Agent necessary to put your PC on the Network. The PC is initially setup with minimal requirements and without any protection until the agent is installed so we recommend doing this asap. Note: You ...
How to Forget a WiFi Network on Windows 11
If you are having trouble connecting to your WiFi network sometimes the best thing to do is to delete that connection and then reconnect again. In order to have your PC "Forget" a WiFi Network connection please do the following: Click on the START ...