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    • Recent Articles

    • Stopping Edge Browser from opening pdf's

      In order to stop the error when Edge opens pdf files please do the following: 1. Click on the 3 dots on the top right hand side of the browser 2. Click on Settings [ Settings Tab Opens ] 3. Once the Settings Tab opens click on the search bar on the ...
    • Send a Screenshot to Support

      To send a screenshot to support please do the following: On your taskbar look for the Support Icon. [ Note: if you do not see it click on the up arrow as shown below in #1 ] On the support icon RIGHT mouse click and choose Help Desk Screenshot as ...
    • cFax Sending a Fax

      Cytracom Help Link  How to Send a cFax (Will open on new TAB)
    • How to View a Shared Account in Outlook

      If you were added to a shared Microsoft email account you can view it in 2 ways depending on how you access Outlook. 1. Microsoft Outlook Application installed on your computer. If you are using the Microsoft Outlook Desktop application please CLOSE ...
    • Transferring your Domain OUT of GoDaddy

      These are instructions on how to get the EPP code in order to transfer a domain OUT of GoDaddy. Go to: godaddy.com [ Link opens in new tab ] Login to your account and on the top right hand side click on Your Username > My Products Scroll Down to the ...
    • Popular Articles

    • Hamachi VPN Dot Color Indicators

      What do the Different Color Indicators Mean in VPN Hamachi? A circle in front of each peer on your Hamachi list is a status indicator. The color of this indicator reflects the status of the connection between you and a peer. Color                 ...
    • How to MAP a drive or folder using a VPN

      In order to map a folder or drive to your computer using the Hamachi VPN please make sure the VPN has been installed ( click here for install instructions ) and it is running and connected as shown below: IP Address: This will be a unique number to ...
    • Using RDC (Remote Desktop Connection) with your Hamachi VPN

      If you have already installed your VPN connection then you can now connect directly to the Server using RDC. ( If you need instructions on how to install a VPN click here )  Once the VPN is running you can RIGHT MOUSE click on the Server/Computer you ...
    • SoftEther VPN Connection Configuration

      Configuring your SoftEther Windows VPN Connection: In Windows 10 go to Settings / VPN; Clock on "Add a VPN" plus sign; In the VPN Configuration window fill in the appropriate information: Name: Call it whatever you will recognize as this VPN ...
    • Editing (DNS) Servers in GoDaddy

      If you have a hosting account with us and need to change your Domain Servers at GoDaddy, in order to point your website to our servers please do the following: To Set Nameservers for a Domain Name Registered with GoDaddy.com: Log in to your Account ...